1. Research a database application in the finance industry. Then, for a finance-driven business, explain how to use a database to store the business data and the relationships among them. For example, you can find a case study or an example of database usage in the loan business and explain how the database is used by the loan agent. You may utilize visual aids – tables, figures, graphs – to help further understanding. (250 words, one source)
2. In at least 250 words and using one source, please answer the following:
(a) What are lean operations? What does it mean to be a lean organization?
(b) What is Total Quality Management (TQM)?
(c) Briefly describe the 7 concepts of TQM, discussed by the authors of the textbook?
(d) What is the relationship between lean operations and TQM?
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